clarity | communication | connection

As a counselor and coach with over 28 years of experience in the healthcare and nonprofit sectors, Kathleen has fostered communication within families, in conference rooms, and in the community. Her passion is centered in improving the healthcare experience for people who are sick and vulnerable, and helping healthcare professionals master skills in cultivating empathy and communicating compassionately. In her roles as a consultant, executive, and community engagement facilitator, she has developed and delivered hundreds of presentations, workshops and professional training programs. For over a decade, she served as the director of community engagement at the country’s largest nonprofit hospice organization, where she lead their advance care planning education program and developed their first training program on empathy and compassion in patient care. In years prior, Kathleen managed an award-winning national Robert Wood Johnson Foundation grant program establishing grassroots coalitions to improve end-of-life care, and worked as a hospice counselor serving patients and families coping with life-limiting illness, caregiving and grief.

 

Kathleen is a Florida Licensed Mental Health Counselor and Qualified Clinical Supervisor. She earned a Bachelor’s degree in Psychology at Stetson University, a Master’s degree in Mental Health and Rehabilitation Counseling at the University of South Florida, and a Graduate Certificate in Nonprofit Management & Innovation at the University of Tampa’s John Sykes College of Business. She is certified to administer, interpret, and provide coaching services on the EQ-i® Emotional Intelligence Inventory.

 

Kathleen is also a trained professional comedy improviser. She has performed for five seasons at American Stage Theatre, where she occasionally serves as a teaching artist focusing on character improvisation.